At The Basic Cotton, we value simplicity, transparency, and trust—both in the clothing we make and the way we handle your personal information.

This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website (www.thebasiccotton.com), place an order, or connect with us.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

  • Personal Details: Name, email address, phone number, billing and shipping address
  • Order Information: Products purchased, order value, shipping method
  • Payment Information: Processed securely via third-party gateways (we do not store card details)
  • Technical Data: Browser type, IP address, device information, cookies, and browsing behaviour

2. How We Use Your Information

We only use your data to enhance your experience and fulfil your orders. This includes:

  • Processing and delivering your orders
  • Sending email updates about your order or promotions (only if you opt in)
  • Responding to your queries or customer support requests
  • Improving our website’s performance, design, and product offerings
  • Complying with legal or regulatory requirements

3. Sharing Your Information

We respect your privacy—your information is never sold or traded.

We only share data with trusted service providers necessary for business operations, such as:

  • Payment gateways (e.g., Razorpay, Cashfree)
  • Shipping partners (to deliver your order)
  • Email and marketing tools (only with your permission)
  • Analytics services (e.g., Google Analytics for performance tracking)

These partners are bound to keep your information secure and confidential.

4. Cookies

We use cookies to give you a smoother shopping experience. Cookies help:

  • Keep items in your cart
  • Remember your preferences
  • Track website usage to improve our design and services

You can disable cookies in your browser settings at any time.

5. Your Rights

You have full control over your personal data. You can:

  • Ask us to correct, update, or delete your information
  • Unsubscribe from marketing emails at any time by clicking the link at the bottom of the email

To make such requests, email us at thebasiccotton@gmail.com

6. Data Security

We take your privacy seriously. Our site uses SSL encryption and secure systems to protect your personal and payment information. While no method is 100% foolproof, we do our best to protect your data at every step.

7. Third-Party Links

Occasionally, we may link to third-party websites (e.g. blogs, media). Please note that their privacy policies may differ from ours. We encourage you to review their terms before sharing any information.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding your data, feel free to contact us:

📧 Email: thebasiccotton@gmail.com
📍 Based in: Gurugram, India

The Basic Cotton
Simple is Good. So is your privacy.